FAQ

Unfortunately we have only a few distributors who have an TigIR™ in stock and can show it to interested customers. Therefore the following possibilities exist:

• We ourselves go to exihibitions all over Europe and present our equipment there. These are often authority exhibitions that are not open to private users.

• The simplest solution is to order a TigIR™ for a trial. You can return it within 14 days if you do not like it.

• If you represent a group of interested parties, e.g. a hunting community or similar, we or one of our retailers can also visit you and hold a night vision workshop.

• Some retailers have the TigIR™ in stock. Maybe there is one nearby.

read more: Is the device perhaps available for testing?

In addition to your TigIR, the standard scope of delivery also includes the following components

• a manual

• a quick start guide

• 4x batteries CD123

• 1x cleaning cloth

• 1x threaded cap

• 1x sturdy outdoor case

We are continuously increasing our production capacities of the TigIR™ manufacturing facility. However, because of increasing demand, we will not be able to build up stocks in the foreseeable future. After all, we have managed to reduce delivery times to 2 months during the last months. Unfortunately, the most popular TigIR™ models are therefore usually not available in the store. We therefore recommend to simply write us a message and order a TigIR™. You will then receive a device directly from the current production in the order of the incoming orders. We will also be happy to inform you about the current delivery time in advance. Please understand that we will still not be able to provide devices for testing in the medium term, as binding orders from our customers have priority. However, we would be happy to organize a thermal imaging workshop in your region if there is sufficient demand. You can take a look at the TigIR™ in person and receive a complete introduction to the functions of the device.

 Please contact us: info@andres-industries.de
 

We regret that you sometimes have to wait longer for a device, but since we want to ensure the quality of the TigIR, we can only expand our capacities slowly. To achieve the high precision, a lot of steps are necessary in the production. We are constantly looking for new employees for our production and train them in the manufacturing and adjustment of the devices. Thus, we have already doubled the production capacity twice. Nevertheless, the demand is always increasing.

If you are interested in a TigIR and it is not immediately available, please email us for current delivery times.

We can understand that an investment like a TigIR requires extensive decision making in advance. Therefore, we are happy to provide you with a TigIR on a weekly or even longer loan basis. Don't be afraid to try everything out and ask us anything you want to know. We are also happy to provide the appropriate mounting as part of the loan. Unfortunately, we cannot guarantee that there will be enough equipment available at all times.

Click here to go to the rental page in the store.

This is possible. Within the EU you can buy the TigIR-3Z and the TigIR-6Z+™ without restrictions, as long as they are used civilian, e.g. for hunting. This has to be marked accordingly in the EUC. Within the EU the TigIR™ may also be resold. However, the corresponding buyer should fulfill the same conditions in his own interest.

Within the following non-EU countries a clarification by the BAFA is required:

USA, Canada, Norway, Switzerland, Australia, Liechtenstein, New Zealand. Please contact our sales department before purchase. They will then carry out the necessary formalities.

The warranty is 2 years. Within 2 weeks after purchase, it can be extended up to 5 years.

This is not currently planned.

The sensor of the TigIR-6Z+™ "only" has a resolution of 640 pixels horizontally. This is common on the market, but rather weak compared to light-optical cameras. If the 2x electronic zoom is operated, the resolution drops to 320 pixels as it is drawn onto the screen. At 4x magnification, there are then only 160 pixels, but these also have to be displayed on a screen with 640 pixels. The result of this process would be ever larger square blocks. The word "pixeling" has come into common usage for this. At a 4x magnification, the human brain is then hardly able to interpret the actual image information, since the pixels are only perceived as squares. To remedy this, we use a function in our thermal imaging devices that everyone knows, for example, when playing a DVD on a modern 4K screen. The screen itself upconverts the image to the better screen resolution. In the best case, a fractal, AI-controlled upscaling algorithm is used for this. This not only smooths the edges, but also recalculates the entire image based on the overall image information. This results in a much sharper but, above all, high-resolution image. Individual pixels are almost no longer visible. With this technique, even 8x digital magnifications are still helpful. The image becomes a bit blurrier, but still remains interpretable for the user. For this reason, we also recommend the use of the zoom levels when used as a clip-on, as they can significantly increase the range.

(Attention: When using the zoom levels, these must also have been previously collimated individually in each case.)
In conjunction with the subpixel collimation, an exceptionally high precision can be achieved
(see also question " What das SPC mean").

Yes. The TigIR-Z™ can be mounted on any standard camera tripod.

Since the sensor has a resolution of 640 pixels, the screen is clearly sufficient. Micro OLED means that it is an extremely small OLED that is manufactured on a wafer in a deposition process. In contrast to e.g. large OLEDs, which are known from flat screens. These tend to be printed.

Unfortunately, our recorder is not available until further notice.

For thermal imaging devices, we assume 100,000 operating hours.

Unfortunately, a mounting for a Picatinny rail cannot be mounted directly on the civilian versions of the TigIR. Please observe the weapons laws in the respective country. It is often prohibited to retrofit civilian devices with weapon mounts. In Germany, to our knowledge, this is currently (as of 2021) permitted for hunting license holders. The Federal Criminal Police Office has also published a leaflet on this topic:

Leaflet on night vision headsets and night vision attachments (bka.de).

This, of course, depends on a variety of factors - the thermal conditions, the size of the sow and her muzzle, how pronounced this is and, of course, how the piece is standing. However, the hunter's experience in assessing thermal images is also an important prerequisite. In optimal conditions, however, distances of over 100m are quite possible.

The TigIR-Z™ was designed as an attachment, so it can be mounted directly in front of a magnifying optic. A 3x magnification is ideal. If you would like to use the instrument as a hand-held device, we offer a 3x eyepiece for this purpose. If you need a handheld device with the widest possible angle of view, e.g. for stalking, we would rather advise you to buy a TILO.

The TigIR is designed as an attachment. It is therefore usually operated in front of a spotting scope or target optics. When these are in focus for the user's eye, the TigIR is automatically also perfectly in focus. There is then another decisive advantage: unlike other attachments, the TigIR does not amplify the parallax deviation of your riflescope. Explanation: With a good riflescope, it does not matter much if your eye is not exactly on the optical axis. Even if your eye is off axis, the crosshairs will always stay in the same place. With the TigIR, this does not change. Of course, the TigIR cannot turn a bad ZF into a good one. If you want to use the TigIR without downstream optics, for example as a handheld, you can just keep your glasses on. The interpupillary distance is sufficient for this and your own glasses are always the best dioptric correction. Note: This does not apply to reading glasses, please remove them beforehand.

The TigIR has fixed focus optics on both the eyepiece and objective sides. The objective is therefore sharp from a distance of approx. 30m. Below that, it is out of focus. The situation is similar with the eyepiece. For people with normal vision, it is focused at infinity. Eyeglass wearers can simply wear their glasses, there is enough room for that. When using the insert eyepiece, it can be manually adjusted to your own visual acuity. When used as an attachment in front of a ZF, the latter has an eyepiece focus adjustment that should also be used. This should also be set to infinity beforehand.

By far, the attachment directly on the STANAG 4694 rail (Picatinny) is the attachment with the highest precision. In addition to the excellent repeatability of the mount, the load on the scope is virtually eliminated here. We recommend e.g. for the TigIR-6M the use of an ERATAC mount, which is also available from us.

The device can be switched on or off manually by pressing key 4 for a long time.

The TigIR-Z™ is fully compatible with the universal Rusan system ARM52 / AD540. Here, there is a suitable adapter for virtually any lens outer diameter of your camera or spotting scope (30mm-80mm). The application is quite easy: the adapter is simply screwed onto the eyepiece-side thread of the TigIR™ and fixed there in the optimal position by unscrewing the clamping screw. The other side of the adapter is then pushed onto a spotting scope, for example, and locked in place with the lever. Once this is done, collimation can also be performed, but this is rarely necessary as the TigIR-Z™ is already pre-collimated at the factory.

So if I have the TigIR-3Z™, can I have it upgraded to the TigIR-6Z+™? Unfortunately, this is not possible. For an upgrade, at least the thermal image sensor must remain the same. However, since the 3Z has a 320×256 sensor and the 6Z+ has a 640×512 pixel sensor, such a major step requires a new purchase. Thus, an upgrade only includes the software and hardware adjustments to get up to date within the model.

Compared to the Pulsar Core FXQ55, the range of the TigIR-6Z+ is almost 50% further; the sensor resolution is about 4 times higher than that of the Pulsar Core FXQ55. A detailed comparison to the Pulsar and all other competitor devices known to us can be found in the following chart:

The TigIR-6Z+™ delivers the best quality for scopes with 3x magnification. It is also still good to use at 5x magnification. We are currently working on the TigIR-6Z+.05, which will be optimized for 6x magnifications. Accordingly, magnifications of 10x and more will also be possible in the future. The device will be available in about 3 months.

The most powerful caliber we have tested so far was .50 BMG (300 rounds). Certification is basically not a problem. However, due to the high ammunition costs, a larger order would have to be in the background. We guarantee that the TigIR™ will function properly and not be damaged, even with larger calibers. If damage does occur, it will be repaired free of charge within the 2-year warranty period. Because the TigIR™ has a very long range, it is often used by customers who shoot heavy calibers. Due to the continuous optimization and improvement of the device, there were no failures at our customers in the last year.